
Welcome to Australian Visa Assistance
Integrity. Continuous Improvement. Dedication.
Established in Brisbane in 2016, Australian Visa Assistance provides professional, personalised immigration advice and assistance, specialising in Partner Visas, high-risk Visitor Visas and complex migration matters, including previous refusals, criminal histories and challenging visa circumstances.
Our approach is built on honesty, integrity and genuine commitment to our clients. We believe that professional service and excellent customer service should always go hand in hand.
We provide clear, realistic advice, transparent fees and personal attention throughout your matter. We won’t encourage you to pursue an application simply to earn a fee. If we believe there are significant risks or limited prospects of success, we’ll tell you.
Our commitment doesn’t end when your application is lodged. We remain involved, monitor developments and continue working with you to strengthen your application where appropriate, right through to a decision.
At Australian Visa Assistance, you’re not just another file. Your circumstances matter, and so does the trust you place in us.
AUSTRALIAN VISA ASSISTANCE · ESTABLISHED 2016
Who will handle your matter?
When you engage Australian Visa Assistance, you deal directly with me, Andy Griffiths, from your first enquiry to the conclusion of your matter. Your emails come straight to me, you have my personal contact number, and I take ownership of your case from beginning to end.
I personally prepare your applications, supporting evidence, submissions and correspondence. I don’t outsource your matter to other migration agents, administrative staff or offshore processing teams. Every aspect of your matter is handled personally by me.
This is my business, my name and my professional reputation. I take pride in the work I do, and I personally stand behind the service I provide.
Direct, personal service — from your first enquiry to the final decision. Andy Griffiths · MARN 1686122.

Meet Andy Griffiths
MARN 1686122
I established Australian Visa Assistance in 2016 and have specialised in Partner Visas, high-risk Visitor Visas and complex migration circumstances. I have had considerable success assisting clients with matters involving Schedule 3, Section 48 and criminal histories. I bring a practical, detailed approach to each matter, taking the time to understand your circumstances and explain the available options.
Before establishing Australian Visa Assistance, I worked in a range of roles, including managing customer support and technical support centres, working in corporate IT, and at Queensland Health’s Tuberculosis Control Centre. I have also volunteered with the Queensland State Emergency Service for around ten years.
A personal approach, from start to finish
There is no handover between departments. You know who is responsible for your matter, how to reach me and what happens next.
Andy Griffiths
How I can help
As an Australian-trained and registered migration agent, I can assist with most Australian visa matters. While I offer assistance across a broad range of visa categories, I particularly specialise in the following areas:
- Partner Visas
- Difficult Visitor and Business Visitor Visas
- Citizenship
- Complex Migration Matters
- Criminal History
- Schedule 3
- Section 48
- Visa Refusals
- Notices of Intention to Refuse
Why use a registered migration agent?
Applying for an Australian visa is not always a straightforward matter of completing forms and attaching documents. The rules can be detailed, and the right approach depends on your individual history and circumstances. You are entitled to prepare your own application, but professional guidance can help you understand what the law requires before you make important decisions.
Small mistakes can have lasting consequences
Australian migration law can be unforgiving when something goes wrong. An incorrect answer, missing information, an overlooked visa condition or a poorly considered application may have consequences far beyond the application itself. Depending on the circumstances, a person could face visa refusal or cancellation, become an unlawful non-citizen, lose the ability to work or remain in Australia, or encounter restrictions on future applications or re-entry.
Some decisions can be challenged or corrected, but review rights and deadlines are often strict, and another opportunity is not always available. The impact can extend to employment, family relationships and long-term plans. That is why it is worth identifying potential problems before lodging an application, rather than discovering them after a decision has been made.
Advice tailored to your circumstances
A registered migration agent can consider your visa history and personal circumstances, explain relevant requirements, identify potential difficulties and help prepare evidence and submissions. This can be especially important for partner visas, challenging visitor applications, previous refusals, criminal history and other complex matters where the details make a real difference.
Professional obligations you can check
Registered migration agents are subject to oversight by the Office of the Migration Agents Registration Authority (OMARA) and must follow a professional Code of Conduct. Those obligations cover matters such as communicating with clients, handling fees and records, and providing services responsibly. The official register allows you to check whether an agent is currently registered.
Realistic guidance, not guarantees
No agent can promise that a visa will be granted or that an application will be processed faster. The value of professional assistance is in understanding your options, recognising risks early and presenting your circumstances carefully and accurately. At Australian Visa Assistance, you deal directly with Andy Griffiths, who has worked extensively with partner visas and complex migration matters.
For independent information about registered migration agents, visit the Australian Government’s OMARA website.
WHEN THE DETAILS MATTER
Complex Visa Matters
Visa cancellations, character concerns, exclusion periods and difficult partner visa circumstances can make the next step uncertain. Explore the issues we regularly help people understand.
Explore Complex Visa MattersWhat our clients say
Ready to discuss your circumstances?
Get in touch with Australian Visa Assistance to explain your situation and discuss the next steps.
Information on this website is provided for general information purposes only. It is not migration advice tailored to your individual circumstances and should not be relied upon as a substitute for professional advice. Australian migration law, regulations and policy may change, and the information may not be current, complete or applicable to your situation. Each matter requires assessment of its particular facts and the law applicable at the relevant time. Seek advice from a registered migration agent or suitably qualified legal practitioner before making decisions about your visa or immigration status.