Australian Visa Assistance logo with MARN 1686122

Welcome to Australian Visa Assistance

Integrity. Continuous Improvement. Dedication.

Established in Brisbane in 2016, Australian Visa Assistance provides professional, personalised immigration advice and assistance, specialising in Partner Visas, high-risk Visitor Visas and complex migration matters, including previous refusals, criminal histories and challenging visa circumstances.

Our approach is built on honesty, integrity and genuine commitment to our clients. We believe that professional service and excellent customer service should always go hand in hand.

We provide clear, realistic advice, transparent fees and personal attention throughout your matter. We won’t encourage you to pursue an application simply to earn a fee. If we believe there are significant risks or limited prospects of success, we’ll tell you.

Our commitment doesn’t end when your application is lodged. We remain involved, monitor developments and continue working with you to strengthen your application where appropriate, right through to a decision.

At Australian Visa Assistance, you’re not just another file. Your circumstances matter, and so does the trust you place in us.

AUSTRALIAN VISA ASSISTANCE · ESTABLISHED 2016

Who will handle your matter?

When you engage Australian Visa Assistance, you deal directly with me, Andy Griffiths, from your first enquiry to the conclusion of your matter. Your emails come straight to me, you have my personal contact number, and I take ownership of your case from beginning to end.

I personally prepare your applications, supporting evidence, submissions and correspondence. I don’t outsource your matter to other migration agents, administrative staff or offshore processing teams. Every aspect of your matter is handled personally by me.

This is my business, my name and my professional reputation. I take pride in the work I do, and I personally stand behind the service I provide.

Direct, personal service — from your first enquiry to the final decision. Andy Griffiths · MARN 1686122.

Andy Griffiths in a black suit, photographed in an office setting

Meet Andy Griffiths

MARN 1686122

I established Australian Visa Assistance in 2016 and have specialised in Partner Visas, high-risk Visitor Visas and complex migration circumstances. I have had considerable success assisting clients with matters involving Schedule 3, Section 48 and criminal histories. I bring a practical, detailed approach to each matter, taking the time to understand your circumstances and explain the available options.

Before establishing Australian Visa Assistance, I worked in a range of roles, including managing customer support and technical support centres, working in corporate IT, and at Queensland Health’s Tuberculosis Control Centre. I have also volunteered with the Queensland State Emergency Service for around ten years.

A personal approach, from start to finish

There is no handover between departments. You know who is responsible for your matter, how to reach me and what happens next.

Andy Griffiths

How I can help

As an Australian-trained and registered migration agent, I can assist with most Australian visa matters. While I offer assistance across a broad range of visa categories, I particularly specialise in the following areas:

  • Partner Visas
  • Difficult Visitor and Business Visitor Visas
  • Citizenship
  • Complex Migration Matters
    • Criminal History
    • Schedule 3
    • Section 48
    • Visa Refusals
    • Notices of Intention to Refuse

Why use a registered migration agent?

Applying for an Australian visa is not always a straightforward matter of completing forms and attaching documents. The rules can be detailed, and the right approach depends on your individual history and circumstances. You are entitled to prepare your own application, but professional guidance can help you understand what the law requires before you make important decisions.

Small mistakes can have lasting consequences

Australian migration law can be unforgiving when something goes wrong. An incorrect answer, missing information, an overlooked visa condition or a poorly considered application may have consequences far beyond the application itself. Depending on the circumstances, a person could face visa refusal or cancellation, become an unlawful non-citizen, lose the ability to work or remain in Australia, or encounter restrictions on future applications or re-entry.

Some decisions can be challenged or corrected, but review rights and deadlines are often strict, and another opportunity is not always available. The impact can extend to employment, family relationships and long-term plans. That is why it is worth identifying potential problems before lodging an application, rather than discovering them after a decision has been made.

Advice tailored to your circumstances

A registered migration agent can consider your visa history and personal circumstances, explain relevant requirements, identify potential difficulties and help prepare evidence and submissions. This can be especially important for partner visas, challenging visitor applications, previous refusals, criminal history and other complex matters where the details make a real difference.

Professional obligations you can check

Registered migration agents are subject to oversight by the Office of the Migration Agents Registration Authority (OMARA) and must follow a professional Code of Conduct. Those obligations cover matters such as communicating with clients, handling fees and records, and providing services responsibly. The official register allows you to check whether an agent is currently registered.

Realistic guidance, not guarantees

No agent can promise that a visa will be granted or that an application will be processed faster. The value of professional assistance is in understanding your options, recognising risks early and presenting your circumstances carefully and accurately. At Australian Visa Assistance, you deal directly with Andy Griffiths, who has worked extensively with partner visas and complex migration matters.

For independent information about registered migration agents, visit the Australian Government’s OMARA website.

WHEN THE DETAILS MATTER

Complex Visa Matters

Visa cancellations, character concerns, exclusion periods and difficult partner visa circumstances can make the next step uncertain. Explore the issues we regularly help people understand.

Explore Complex Visa Matters

What our clients say

Google Reviews
Read what our clients have shared
  • Andy at Australian Visa Assistance is absolutely fabulous. His immigration knowledge, wonderful service, empathy and caring nature is second to none. We have been so very impressed with him, I… read more

    Carlene Miller Avatar Carlene Miller
    May 25, 2020

    Didn’t have to worry about a thing. Andy completely made the process painless and simple. I couldn’t have hoped for a more convenient and knowledgeable advocate. Thank… read more

    Marshall Paul Avatar Marshall Paul
    April 5, 2021

    Andy is the one stop resource for your immigration issues. I found him very helpful and understanding with lots of knowledge, certainly someone who knows what is required by the… read more

    Riazad Ali (Reez) Avatar Riazad Ali (Reez)
    May 27, 2020

    Great work with professional person and he alway try to help me what he can !!! Im come from Vietnam and my language is Vietnamese, so when i come to Australia… read more

    Kevin Bakery House Avatar Kevin Bakery House
    May 26, 2020
  • I had a case with Andy, he is a honest and professional, I will definitely come back to him for any future cases.

    Nazer Halimi Avatar Nazer Halimi
    May 26, 2020

    Andy was an absolute champion in assisting my partner and myself with our Visa applications for both Partner and Permanent Residency. Andy is approachable, honest, compassionate and professional all in… read more

    Sandra Kane Avatar Sandra Kane
    December 22, 2021

    Andy was very helpful and found that he used terms that we understood regarding the whole process. Easy to contact. He also didn’t charge us for the work he couldn’t… read more

    Yvonne Jones Avatar Yvonne Jones
    May 30, 2020

    Knowledgeable,helpful, gets the job done

    Ned Zed Avatar Ned Zed
    August 2, 2024
  • VERY HELPFUL AND TREAT YOU AS A FRIND VERY SUPPORTIVE

    Stephen Freeman Avatar Stephen Freeman
    August 12, 2024

    I had an excellent experience working with Andy. He guided me through every step of my visa process with professionalism, clear communication, and genuine care. Thanks to his help, my… read more

    Carlos Benitez Avatar Carlos Benitez
    November 1, 2025

    Andy was most helpful when we got into unforeseen visa issues due to COVID. Definitely recommended!

    Harry Bo-Han Hsieh Avatar Harry Bo-Han Hsieh
    May 27, 2020

    I contacted Andy and he was super helpful, friendly and clear!

    Vicky Langguth Avatar Vicky Langguth
    May 26, 2020
  • We highly recommend Australian visa Assistance. The service was beyond expectations and very flexible. Andy helped us getting the visa for our brother in very reasonable time. Very friendly and… read more

    Gs Australia Avatar Gs Australia
    May 26, 2020

    Highly recommended!!! His expertise in navigating complex immigration procedures was evident throughout the entire process. Not only did he provide clear guidance on the necessary documentation and requirements, but… read more

    Nipuna Edirisinghe Avatar Nipuna Edirisinghe
    March 18, 2024

    Very happy with everything, Andy always goes the extra kilometre, we are very happy with his part in the whole process!

    Kate Wynne Avatar Kate Wynne
    March 25, 2024

    Andy is one of the best Australian Migration Consultant that I know. He is very passionate about his work and he provides high-quality, yet affordable migration services to his clients.… read more

    Vikas Jain Avatar Vikas Jain
    May 25, 2020
  • Andy Griffiths masterfully orchestrated the entire process with rigor and kindness towards John and me. A huge thank you from the bottom of my heart with gratitude to you Andy for… read more

    Ginette Boudreau Avatar Ginette Boudreau
    May 9, 2024

    Andy achieved success where other agents failed. Other agents and legal practitioners we had approached prior to finding Andy were virtually non contactable other than through emails, only then to get… read more

    DAMO DC Avatar DAMO DC
    July 29, 2026

    Andy is simply top notch. He is very knowledgeable, responsive, easy to work with, and above all honest. Just hire him!

    Alex K Avatar Alex K
    May 19, 2023

    I’m thrilled to share that my brother’s visa was successful! Thank you so much, Andy, for all your help. We couldn’t have navigated this process without your guidance and support—we… read more

    Vmac Nguyen Avatar Vmac Nguyen
    March 9, 2026
  • Andy is professional and eager to help. He knows what he is doing.

    Joe Lam Avatar Joe Lam
    April 1, 2024

    We cannot reccomend Andy enough, He keeps you updated every step of the way, his advice is clear, concise and to the point. Throughout the whole process he went above… read more

    Beau Topping Avatar Beau Topping
    September 8, 2023

    Andy has been absolutely amazing, very kind, understanding and knowledgeable. Would absolutely recommend him

    Steven Le Avatar Steven Le
    September 11, 2026

    Andy went above and beyond to make sure my wife received her visa. Andy is a very approachable and friendly person, always willing to help out.

    Michael welsh Avatar Michael welsh
    May 26, 2020
  • Andy Griffiths is really the most amazing person. His understanding and effort to do the best for his clients never fails to amaze me. His knowledge and the… read more

    Life Line Avatar Life Line
    May 31, 2020

    My partner and I are so happy to have found Australian Visa Assistance. Andy was so helpful, knowledgeable and super friendly. I can’t recommend him enough. So if you ever… read more

    Cao Nguyên Thảo Huyền Avatar Cao Nguyên Thảo Huyền
    September 8, 2024

    My partner & I definitely recommend Andy + Australian Visa Assistance for anyone who needs help with their visa situations. Andy is extremely knowledgable, professional, easy & flexible to work… read more

    Talii Cornish Avatar Talii Cornish
    June 2, 2021

    Andy always provides prompt efficient caring and highly skilled service in a very very friendly way while being totally professional.

    Jennifer Sifiata Avatar Jennifer Sifiata
    February 29, 2024
  • Honesty in this business is not common thankyou Andy I was going to give up I kept going around in circles with other agents who made it sound too hard… read more

    C G Avatar C G
    October 19, 2026

    Andy is a very knowledgeable, and always up-to-date, with the immigration laws. He is easy to deal with and, with his attention to details and patience, he is… read more

    Saad Boctor Avatar Saad Boctor
    August 8, 2025

    I am a registered Migration Agent since 2014, assisting people all around the world to come to Australia or stay in Australia for as long as they need and for… read more

    Nogah Parsons Avatar Nogah Parsons
    May 25, 2020

    Without hesitation I would recommend Andy to anyone and everyone who needs help . If you are looking for a true professional who knows all the ins and outs of… read more

    FlashOpal Exports Avatar FlashOpal Exports
    June 1, 2022
  • I submitted a valid application to an 820 partner visa on April 2020 with the help of Australian Visa Assistance, Andy is very professional and his guidance and advice throughout… read more

    sebastian cataño montoya Avatar sebastian cataño montoya
    May 27, 2020

    I am thrilled to announce that our Visa is Granted! It is still unbelievable! Andy’s professionalism and dedication to our case has finally paid off. I would love to give… read more

    Gabor Berta Avatar Gabor Berta
    May 11, 2026

    We engaged with Australian Visa Assistance to gain further information in order to plan our future Partner Visa application. Andy was quick to respond and provided clear and concise information… read more

    James Wingfield Avatar James Wingfield
    May 26, 2020

    I was in need on some information regarding a partner visa, previous agent did not want to help or give advice as she thought my case was not worth it… read more

    Lily Rose Avatar Lily Rose
    January 22, 2023
  • I really can’t recommend Andy Griffiths enough to anyone out there seeking assistance ! My partner and I are so incredibly grateful for Andy’s assistance in our time of difficulty… read more

    Corrina Baldry Avatar Corrina Baldry
    October 28, 2022

    I used Australian Visa Assistance when I was applying for my Australian Citizenship and cannot recommend Andy highly enough. My application was very complicated but Andy was very knowledgeable… read more

    Mathew Jones Avatar Mathew Jones
    July 8, 2020

    Highly recommended! My partner and I reached out to Andy at Australian Visa Assistance for an initial consult regarding a de facto Visa. We had done part of the application ourselves… read more

    Joseph Gulay Avatar Joseph Gulay
    September 10, 2024

    I was in need on some information regarding a partner visa, previous agent did not want to help or give advice as she thought my case was not worth it… read more

    Lily Rose Avatar Lily Rose
    January 22, 2023

Ready to discuss your circumstances?

Get in touch with Australian Visa Assistance to explain your situation and discuss the next steps.

Important information and disclaimer

Information on this website is provided for general information purposes only. It is not migration advice tailored to your individual circumstances and should not be relied upon as a substitute for professional advice. Australian migration law, regulations and policy may change, and the information may not be current, complete or applicable to your situation. Each matter requires assessment of its particular facts and the law applicable at the relevant time. Seek advice from a registered migration agent or suitably qualified legal practitioner before making decisions about your visa or immigration status.